Click here for our holiday shipping schedule.
LAST Updated: August 1, 2015
Generally, you can browse anonymously through our Web site without providing any information about yourself. When we do need your personal information to provide services that you request, this policy governs our use of your personal data.
We value your opinions. If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at email@example.com.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Collection of Non-Personal Information
"Non-personal information" is data about usage and service operation that is not associated with a specific personal identity. Summit Group collects and analyzes non-personal information to evaluate how visitors use our Web sites.
If you do nothing during your visit but browse through the Web site, read pages, or download content, we will gather and store certain information about your visit. This information does not identify you personally. We will automatically collect and store only the following information about your visit:
"Personal Information" is data associated with your name or identity. Summit Group uses personal information to order and ship products that you request, to understand your needs and interests, and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with us.
If you choose to provide us with personal information by sending us an e-mail, or by filling out a form with your personal information and submitting it through our Web site, we will use that information to respond to your message, and to help us provide you with information that you request. If you submit your resume through our corporate Web site, we use your personal information only in considering your application for employment.
On certain Summit Group Web sites, you can order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for employment with us. The types of personal information you provide to us may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
With your permission, we may send you emails about our store, new products and other updates. If you change your mind after you opt-in, you may withdraw your consent for us to contact you by updating your account information.
We take seriously the trust you place in us. Summit Group will not sell, rent or lease your personal information to others.
Like many Web sites, Summit Group uses "cookies." A cookie is a small data file that certain Web sites write to your hard drive when you visit them. When you first connect to our site, the cookie identifies your browser with a unique random number. A cookie can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
Further, you have the ability to disable selected cookies or all cookies by changing your internet software browser settings. You may not be able to take full advantage of Summit Group's Web sites should you do so. Please refer to the Help section on your browser.
Summit Group uses your personal information to provide you with the services you have requested, and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate directly with you, to provide customer service (for example, sending order tracking information), to update you on our services, and to personalize our Web site.
Credit card information is used only for payment processing and fraud prevention. Credit card information and sensitive personal data are not used for any other purpose and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data given to Summit Group may be transferred across state borders for the purposes of data consolidation, storage and simplified customer information management. (Credit card information is encrypted before transfer.)
Non-personal data is aggregated for reporting about Summit Group Web site usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Summit Group will not sell, rent or lease your personal information to others. Summit Group will not share your personal information with third parties, except in responding to your requests for products and services. Summit Group shares customer information across Summit Group owned subsidiaries and companies working on our behalf, but only as described above in "How we use information collected."
Summit Group may use third party service providers and suppliers to deliver complete products, services and customer solutions, as described above in "How we use information collected." Suppliers and Service providers are required to keep confidential the information received on behalf of Summit Group, and may not use it for any purpose other than to carry out the services they are providing for Summit Group.
Inside Summit Group, your personal information is stored in controlled servers with limited access. Your personal information is never shared outside Summit Group. We will only send your personal information to other companies or people under the following circumstances:
Summit Group strives to keep your personal information accurate. We will provide you with access to your personal information, including making all reasonable efforts to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.
Security of your Personal Information
Summit Group is committed to protecting the security of your personal information. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Summit Group has in place appropriate physical, electronic and managerial procedures to safeguard the information we collect.
Your account information is password-protected for your privacy and security. We store the personal information you provide in computer servers with limited access, located in controlled facilities. We use 128 bit Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, certain Summit Group Web sites utilize a fraud management service. This service gives you and Summit Group an extra level of security to guard against credit card fraud to protect your financial data.
While we strive to protect your personal information, we urge you to take every precaution to protect your personal data when you are on the Internet. We recommend that you change your passwords often and use a combination of letters and numbers.
Summit Group is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Our Web sites do not target and are not intended to attract children under the age of 13. Summit Group does not knowingly solicit personal information from children under the age of 13 nor send them requests for personal information.
Summit Group may provide links to third-party Web sites for your convenience and information. If you access those links, you will leave the Summit Group Web site. Summit Group does not control those sites nor their privacy practices.
Questions or Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply get more information, contact us at firstname.lastname@example.org.